Privacy Policy

Welcome to Rokomari Bajar. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

When you visit Rokomari Bajar, we may collect certain information about you to improve your shopping experience:

• Personal Information: Name, shipping address, email address, and phone number when you register or place an order.
• Payment Information: We do not store your credit card details on our servers. All payments are processed securely through trusted third-party payment gateways (like bKash, Nagad, or Bank Cards).
• Browsing Data: Information such as your IP address, browser type, and device information to help us optimize our website performance.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and deliver your orders efficiently to your location in Gazipur or anywhere in Bangladesh.
• To communicate with you regarding order updates, shipping status, or customer support inquiries.
• To improve our website functionality, product offerings, and customer service.
• To send promotional emails or SMS about new arrivals, flash sales, and exclusive offers (only if you have opted in).

3. Data Protection & Security

Your security is our priority. We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission.

Access to your personal data is restricted to authorized personnel only, who are required to keep the information confidential. We never sell, trade, or transfer your personal identification information to outside parties for marketing purposes.

4. Cookies Policy

Like most modern websites, Rokomari Bajar uses "cookies" to enhance your experience. Cookies are small files stored on your device that help us recognize your browser and capture certain information.

We use cookies to remember items in your shopping cart, understand your preferences for future visits, and compile aggregate data about site traffic. You can choose to disable cookies through your browser settings, but this may affect some features of our site.

5. Third-Party Services

We may employ third-party companies and individuals to facilitate our service (e.g., delivery partners like Pathao/RedX, or payment processors). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Your Rights

As a valued customer, you have the right to:

• Access, update, or delete your personal information from your account dashboard.
• Opt-out of receiving marketing communications at any time.
• Request details about the data we hold about you.

7. Changes to This Policy

Rokomari Bajar reserves the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.